Refund policy
Return Policy
Your satisfaction is our priority. If our products do not meet your expectations, we're here to assist.
Eligibility for Returns
- Time Frame: Returns are accepted within 30 days of purchase with a receipt, or receipt number.
- Condition: Items must be unused, undamaged, and in original packaging.
- Non-Returnable Items: Customized products and perishable goods.
Return and Refund Process
- Initiate Return: Contact us at cbscustservice@gmail.com with your order number, receipt number, and reason for return. Once return is approved, refund will be processed within 7 business days of the return approval. Refund will be returned to the original payment method.
- Approval: We'll provide instructions for returning the item.
- Shipping Costs: Customers are responsible for return shipping.